Refund Policy

This Refund Policy applies to paid subscriptions for the Uzaily platform owned and operated by Hallridge Holdings LLC. Payments are processed securely by Stripe. The seller is Hallridge Holdings LLC. Refunds are returned to the original payment method used. The same refund window and cancellation rules apply regardless of payment method.

1. General Principle

All subscription fees are billed in advance. We aim to be fair while maintaining the integrity of our subscription model.

2. Cancellation window

For new paid subscriptions, you may request a full refund within 14 days of the purchase date for any reason. No explanations or conditions are required.

To request a refund, contact us at hello@uzaily.com. You can also manage your subscription and invoices from the Stripe customer portal, linked from your account dashboard.

3. Annual Subscriptions

If you cancel an annual plan within the first 14 days, you are eligible for a full refund. After this period, annual fees are non-refundable except where required by applicable law.

4. Monthly Subscriptions

Monthly subscriptions may be cancelled at any time and will not renew for the following period. Refunds for the current month are generally not provided once the billing period has started, except at our discretion or where required by applicable law.

5. Free Trials / Exploration

If a free trial or exploration period converts to a paid subscription, the 14-day refund window begins on the date of the first charge.

6. How to Request a Refund

Contact us at hello@uzaily.com with your account email and order details. We will review requests promptly.

7. Chargebacks

If you initiate a chargeback without first contacting us, we reserve the right to suspend the associated account pending resolution.

8. Changes to this Policy

We may update this Refund Policy from time to time. The version published on this page at the time of purchase will apply to that transaction.